Data Privacy Policy

This Privacy Policy explains how Pirate Spins collects, uses, stores, and protects the personal information you provide when you register, deposit, play, or contact us. We take your privacy seriously and have set out below the categories of data we process, how we use that information, and the choices available to you.

Types of data we collect

We collect information that is necessary to operate your account, process payments, and provide customer support. Data falls into three main categories described below.

Personal data

This includes name, date of birth, contact details (email, phone number, postal address), account username and password, and any identity documents you provide during verification. We also record communication you send to our support team.

Technical data

We collect device and connection information such as IP address, browser type, operating system, device identifiers, and information about your activity on the site. Technical data helps us keep the service running and improves performance on desktop and mobile.

Transactional data

Transactional data covers deposits, withdrawals, game activity, bet history, payment method details required to process transactions, and records of promotional offers you use. This data supports account management and fraud prevention.

How we use your information

We use personal, technical, and transactional data to register and manage accounts, process payments, investigate suspicious activity, provide customer support, and send operational messages about your account. We may also use aggregated, non-identifying information to analyse site performance and improve services.

Data protection practices

We implement reasonable technical and organisational measures to protect stored data against unauthorised access, loss, or misuse. Access to personal data is limited to staff who require it to perform their duties. While we aim to protect your information, no online system can be completely secure.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support login sessions, and deliver functionality such as personalized content and targeted promotions. You can manage cookie settings through your browser; however, disabling certain cookies may limit features on the site.

User rights

You have the right to request access to personal information we hold about you and to request correction of inaccurate data. You may also request restriction of processing or object to certain uses of your data where applicable. Requests will be handled in line with our processes.

Access, correction, and deletion

If you want to access, correct, or delete your data, contact our support team. We will verify your identity before making changes. In some cases we may retain certain records as required for fraud prevention, security, or legal obligations.

Information sharing and third parties

We may share information with payment processors, fraud and risk prevention services, and other service providers who support our operations. These parties are granted access only to the data needed to perform their tasks and are required to protect your information.

Privacy policy updates

We may update this policy from time to time. Material changes will be communicated on the site. Continued use of our services after changes indicates acceptance of the updated policy.