Pirate Spins Casino Terms of Use

These Terms and Conditions describe the basic rules that govern your use of Pirate Spins. They set out the relationship between us and our players, including account responsibilities, eligibility, payments, promotions and how we handle disputes. By registering or using the site you agree to follow these terms and any additional rules published in our help or promotions sections.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account per person, household or payment method is permitted. You must not share login credentials or allow others to access your account. If you suspect unauthorised access you should notify us immediately. We reserve the right to suspend or close accounts where we reasonably suspect fraud, bonus abuse, multiple accounts, chargebacks or other breaches of these terms.

Eligibility requirements

To create an account you must meet our eligibility criteria. This includes being at least 18 years old and able to enter into a contract. Residents of certain restricted jurisdictions may be unable to register or play; it is your responsibility to ensure that your participation complies with local law. We may require proof of identity, age and address before allowing deposits, play or processing withdrawals.

Acceptable platform use

Our services must be used fairly and lawfully. Prohibited behaviour includes attempting to manipulate games, colluding with other players, using software or bots to place bets, evading geo-restrictions with VPNs, or otherwise acting in a way that harms other users or the integrity of the platform. We may limit or close accounts that engage in prohibited conduct and may withhold funds pending investigation.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to separate bonus terms that apply in addition to these general terms. Bonuses typically carry wagering requirements, game contribution rules and bet limits while bonus funds are active. Bonus eligibility, minimum deposit requirements and expiry periods vary by promotion. We reserve the right to cancel, change or withdraw any promotion and to recover bonus funds if we determine the terms have been abused.

Deposits and withdrawals

We accept a range of payment methods including debit/credit cards, bank transfers, e-wallets and selected cryptocurrencies. Deposit availability, minimums, maximums, processing times and any third-party fees depend on the payment method used.

Withdrawals are subject to identity verification and may require supporting documents before processing. We may apply transaction limits and hold or review withdrawal requests to complete security checks. Processing times will vary by method and provider. Any fees charged by banks or payment networks may be passed on to you where applicable.

Dispute resolution

If you have a complaint please contact customer support so we can investigate and attempt to resolve the matter quickly. Provide all relevant account details and documentation. If we cannot reach an immediate resolution we will carry out a review and respond with the outcome. You may escalate by following the escalation steps in our help centre.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Revised terms will be posted on the site and will take effect when published. Continued use of Pirate Spins after changes have been posted constitutes acceptance of the updated terms. It is your responsibility to check this page regularly for changes.

For support or queries please contact [email protected].